Hoverfly Z5 14 Inch Fat Tire Electric Scooter with Seat

This company has the WORST customer service ever. The young lady who I have spoken with is barely understandable. The method of communication from her to corporate office is pathetic at best. Corporate office does not have the ability to answer multiple questions. So anytime I receive an answer to my questions, I only get an answer for 1. Then the frustration builds.

We have a Hoverfly Z5 that got damaged. I contacted Customer Service and they said they would replace the broken part at NC. I was contacted by Lydia who was very helpful and I received the new part in a timely manner. My wife and I find our Hoverflies very useful when we are camping and the grandchildren love them. Thanks Lydia for your support. Dan

Wonderful experience. Easy pezee

I bought this scooter for my daughter to get back and forth to work because she has a new apartment I would say it's a 2 mi ride each way she absolutely loves it says it's so reliable and she can run all week with one charge. I'm very happy knowing she has a reliable ride to work instead of he bicycle everyday.

Loving the Z5 so far. Biggest differences between this and my entry-level standing scooter:
* Heavier: 49lb vs ~28lb. It's too heavy to carry with one hand, and unlike scooters that fold down across their length, there's no central grab handle even if you were strong enough. I use two hands: grabbing the handle stem with one hand, and with the other I grab the curved frame connected to the seat stem. This lets me still haul it up stairs, with some difficulty.
* Much sturdier against bumps. The heavier weight helps here, but it's mostly due to actual suspension, larger tires, and super cushy seat.
* Stronger engine, helping on hills. But still capped to 15.5mph, which is the legal limit in my state.
* No kick to start, just twist the throttle.
* Solid kickstand with rubber stopper, vs raw metal.
* Grip tape is more like rough skateboard tape instead of rubber.
* Handlebar differences: dual brakes vs single, twist throttle vs thumb, side display to leave the center clear for the included cell mount.
* Key start helps with theft deterrence as it can't be ridden off at speed. (Still not foolproof - they can walk it away or replace the ignition. Use common sense, put a bike lock on the wheel, etc.)
* Front light angle is adjustable.
* Optional basket in the back! Super cute, very useful for groceries. I can still hang bags off the handles or center stem hook, but now I can put the heavy stuff in the basket so the weight is centered.
* Doesn't fold down as compact as standing scooters. The handle stem folds in half, but the seat still juts out a little tall. It might be a tight fit for some car trunks, but I have the option to remove the seat stem to reduce the height further.

Overall I'm very happy with this. Our roads are not super smooth so I appreciate the extra support, and of course being able to sit down!